Question 1

Is it totally free?

Accepted Answer

This is the toughest one to answer simply. Most of the time it is! The only real exception is where you have downlights installed on incompatible dimming circuits where the entire downlight fitting needs to be changed to an integrated driver type of fitting. In this case, there will be a charge of $19.95 per fitting.   But this isn't a necessary cost, you can opt out of the upgrade for these fittings. You can also talk to the installer for other options that may be suitable in your specific situation.

Question 2

How does the program work exactly?

Accepted Answer

The Victorian Government is subsidising the LED upgrades to reduce greenhouse gases and lower electricity bills under the Victorian Energy Upgrades (VEU) Program which aims to reduce greenhouse gases by providing access to energy efficient products and services.   For more information on the program you can visit: https://www.esc.vic.gov.au/victorian-energy-upgrades-program

Question 3

How long will I have to wait for an appointment?

Accepted Answer

That's totally up to you!    You will have access to our schedule when booking your appointment online and can choose a time slot that suits you best!   Sometimes we get busy, we do our best to manage demand but if you have trouble organising an installation time that suits your schedule, feel free to reach out and contact us to see what we can do! We are real people too, we understand that managing the many demands in our lives can be challenging.

Question 4

Are the installers fully qualified electricians?

Accepted Answer

To participate in this program, they have to be! All installers working with TEIGE are fuilly qualified electricians. TEIGE is also a Registered Electrical Contractor (to be permitted to conduct any wiring changes that could need to be made).

Question 5

Are your downlight globes compatible with existing transformers?

Accepted Answer

We hope so! truth is, we can't be sure until we test them. In 99% of cases our 12V halogen downlight replacements work without issue. We will test the globes for compatability on installation day, and will not leave you with poorly functioning lighting.

Question 6

Is there a warranty?

Accepted Answer

Of course! we will warrant all products we install for 5 years!    That means, if a globe goes out, in the next 5 years you can call a local electrician, to come and replace it at no cost!   You will struggle to get that kind of service elsewhere!

Question 7

Are these LED's brighter than my existing light globes?

Accepted Answer

Generally, yes.   Even though the new LEDS have a lower wattage, their lumen output is higher and the brightness spreads much wider (the wattage is electrical energy consumption – lumen is the light output or brightness of the light)   If you believe any LED lighting product is NOT performing as well, or better than the previous lighting product you had, you can opt-out for that particular fitting.

Question 8

Am I eligible for the program?

Accepted Answer

Almost everyone is eligible for an LED upgrade IF they have old, inefficient lighting in their home or business. Unfortunately we cannot replace globes that are already LED.

Question 9

How can I tell if I've already got LED globes in my home?

Accepted Answer

This can be difficult if you don't know what you are looking at. Feel free to send us a picture of your light fitting (get nice and close to the globe for us) through to either inquiry@teige.com.au or, 0429886686 and we will let you know!

Switch to LED for FREE

FREE UPGRADES FOR ALL VICTORIAN HOMES AND BUSINESSES

How is this FREE?

Warehouse Wednesday (on a Friday)

Not all free LED upgrades are created equal

Efficiency Everywhere

A GREAT offer just gets betterer and betterer

Augmenting existing lighting solutions for more performance

Half the energy, twice the light